Describe outcomes
State what a visitor or staff member must be able to do. For example, a submitted enquiry should arrive at the agreed mailbox with the service selected. This is clearer than saying the website must have a professional contact form.
Include content responsibilities
Specify who supplies copy, images and approvals. Identify required pages and any migration work. Missing content can delay a project even when the technical build is ready, so it belongs in the acceptance discussion.
Agree evidence
Decide which checks demonstrate completion: representative mobile layouts, working forms, redirects and account handover. Use realistic test examples. Avoid relying entirely on a homepage screenshot or a developer’s statement that deployment succeeded.
Record exclusions
Identify future phases and items outside the agreed scope. This helps both sides distinguish a defect from a new request. Keep the final acceptance record alongside the handover information for future maintenance.
Explore the next step
Read more about website design and custom web applications or contact our team with your requirements.
More from our blog
Planning document-heavy business websites

